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Foreign, Commonwealth & Development Office Advice
 
ATOL 9935ABTA L4356

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Please enter the following details from your booking to access this secure area.

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Protecting your holiday

ABTA and its members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA's Code of Conduct. Further information about ABTA is available here or visit www.abta.com.

ATOL is a financial protection scheme for travellers. If an ATOL holder fails, the ATOL scheme ensures customers contracted with the ATOL holder are repatriated back to the UK or reimbursed for travel that has not yet taken place. Tenerity Travel hold an ATOL license and when purchasing travel that includes air and accommodation that has been packaged together by us will be protected under our license. For more information visit www.atol.org.uk

Calls to 03 numbers will cost no more than 01 or 02 numbers from landlines or mobiles and are included within free call packages.
Calls will be recorded and monitored for training and quality purposes.

Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. We will provide you with information on the protection that applies in the case of each holiday and travel service. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk.

You can find details of the Package Travel Directive online by going to www.legislation.gov.uk

Tenerity Travel Limited is registered in England and Wales Company No. 6635325. VAT number GB 940 781 514. Registered Office: Charter Court, 50 Windsor Road, Slough, SL1 2EJ.